Política de privacidad
Privacy Policy
At Lunara, we respect your privacy and are committed to protecting your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.
Lunara is the controller responsible for processing your personal data collected through this website. If you have any questions regarding this Privacy Policy, you may contact us at lunara7479@gmail.com.
We collect and process your personal information solely to provide our services, fulfill your orders, improve your shopping experience, and comply with applicable legal obligations. We take the protection of your personal information seriously and handle it with the highest level of care.
Your personal information may be used to provide the services offered through our website and, if you have given your consent, to send promotional emails, newsletters, marketing communications, and special offers through email, phone, SMS, or other electronic communication methods.
By providing your information, you confirm that it is accurate and up to date. You are responsible for informing us of any changes to your personal information. Lunara reserves the right to suspend or terminate services if false or misleading information is provided.
Your personal information will be retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer required, your information will be securely deleted or anonymized where permitted by law.
You have the right to access your personal data, request corrections to inaccurate information, request deletion of your personal data, restrict or object to certain processing activities, request the transfer of your personal data where applicable, and avoid being subject solely to automated decision-making.
To exercise any of these rights, please contact us at lunara7479@gmail.com and include sufficient information to verify your identity and process your request. If you believe your privacy rights have been violated, you may also file a complaint with the appropriate data protection authority in your country.
Lunara takes appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction. Although we strive to maintain the highest security standards, no method of data transmission or storage over the Internet can be guaranteed to be completely secure. Customers are responsible for keeping their account credentials confidential and notifying us immediately of any unauthorized access to their account.
Lunara may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or our services. Any updates will become effective once published on this website.
Lunara's website may contain links to third-party websites. These external websites operate independently and have their own privacy policies. We encourage you to review their privacy practices before providing any personal information. Lunara is not responsible for the privacy practices, content, or security of third-party websites.
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us at:
Email: lunara7479@gmail.com
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You consent to the collection, use, storage, and processing of your personal information as described in this policy and in accordance with applicable laws.
SMS Marketing & Notifications
We value your privacy and the information you choose to share with us in connection with our SMS marketing services. We use this information to send order updates, payment reminders, abandoned cart reminders, promotional offers, and other transactional or marketing messages.
Our website uses cookies and similar technologies to monitor items placed in your shopping cart, including carts that have been abandoned. This information helps us determine when to send SMS cart reminder messages and improve your shopping experience.
By subscribing to our SMS marketing service, you agree to receive recurring automated text messages from Lunara. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS marketing at any time by following the unsubscribe instructions included in our messages or by contacting us at lunara7479@gmail.com.
We are committed to protecting your personal information and handling it responsibly in accordance with this Privacy Policy.